- Schedule of Fees and Charges for Domestic Debit Card
- Schedule of Fees and Charges for International Debit Card
- Schedule of Fees and Charges for International Credit Card
- Schedule of Fees and Charges for 2Card
- Schedule of Fees and Charges for Personal Financial Card
- Schedule of Fees and Charges for Domestic Credit Card
- Schedule of Fees and Charges for i-zero Domestic Credit Card
- Schedule of Fees and Charges for International Credit Card (For Corporate)
- Schedule of Fees and Charges for International Debit Card (For Corporate)
- Schedule of Fees and Charges for MasterCard Platium Eliv3
SCHEDULE OF FEES AND CHARGES FOR DOMESTIC CREDIT CARD
| No. | Content | Fee (VAT not included) | ||
| Amount/ Rate | Minimum | Maximum | ||
| 1 | Issuing Fee (*) |
|
|
|
|
| First-time issuance |
|
|
|
|
| - i-Zero card | 45,455 VND |
|
|
|
| - Corporate card | Free |
|
|
|
| Re-issuance |
|
|
|
|
| - i-Zero card | 45,455 VND |
|
|
|
| - Corporate card | 100,000 VND |
|
|
|
| Express Issuance | 100,000 VND |
|
|
| 2 | Annual Fee (*) |
|
|
|
|
| - i-Zero card | 299,000 VND |
|
|
|
| - Corporate card | 500,000VND |
|
|
| 3 | Cash Advance |
|
|
|
|
| - i-Zero card | 5.00% | 45,455 VND |
|
| 4 | Credit Limit Confirmation Service | 54,545 VND |
|
|
| 5 | Phạt chậm thanh toán (*) (tính trên số tiền chậm thanh toán) |
|
|
|
|
| - i-Zero Card |
|
|
|
|
| Overdue debts for less than 30 days | 3% | 99,000 VND |
|
|
| Overdue debts from 30 days to less than 60 days | 4% | 99,000 VND |
|
|
| Overdue debts from 60 days to less than 90 days | 6% | 99,000 VND |
|
|
| Overdue debts for more than 90days | 4% | 99,000 VND |
|
|
| - Corporate Card | 3% | 90,000 VND |
|
| 6 | Transaction Investigation Fee |
|
|
|
|
| Internal transactions | 50,000 VND |
|
|
|
| Interbank transactions | 100,000 VND |
|
|
| 7 | Duplicate Monthly Statement Fee | 27,272 VND |
|
|
| 8 | PIN Re-Issue Fee at VietinBank Branches | 10,000 VND |
|
|
| 9 | Close Card at iPay | 50,000 VND |
|
|
|
| Close Card at VietinBank Branches | 50,000 VND |
|
|
| 10 | Re-issue transaction invoices (copy) |
|
|
|
|
| At VietinBank’s merchants | 18,181 VND |
|
|
|
| At other merchants | 272,727 VND |
|
|
| 11 | Querying and printing transaction receipts at ATMs | 500 VND |
|
|
| 12 | Transaction notification (SMS) |
|
|
|
|
| Register Fee | Free |
|
|
|
| Notification Fee | Free |
|
|
|
| Unsubscribe Fee | Free |
|
|
| 13 | Transaction Management Fee (applied to i-zero card, only in case the whole amount of the statement balance is not paid after payment date) | 1.99% |
|
|
| 14 | Online Increase card limit (*); (**) | 50,000 VND |
|
|
Applied from September 05th 2022
(*) No VAT Applied
(**) Applied from August 27th 2023
From July 1st, 2023, VietinBank will implement additions and adjustments in the Fee Policy for individual customers. Please see the details below.
SCHEDULE OF FEES AND CHARGES FOR INTERNATIONAL DEBIT CARD
(Applied from September 5th 2022)
| No. | Content | Fee (VAT not included) | ||
| Amount/ Rate | Minimum | Maximum | ||
| 1 | Issuing Fee |
|
|
|
| 1.1 | First-time issuance (main card) |
|
|
|
|
| Mastercard Platinum Sendo Card |
|
|
|
|
| - Physical card | 100,000 VND |
|
|
|
| - Virtual card | Free |
|
|
|
| - Visa/Mastercard Vpay card | Free |
|
|
|
| Other Debit Cards | Free |
|
|
| 1.2 | Re-issuance |
|
|
|
|
| Mastercard Debit Platinum (Premium Banking Card) | Free |
|
|
|
| Visa/Mastercard Vpay/Mastercard Debit Platinum Sendo (Virtual Card) | Free |
|
|
|
| Mastercard Debit Platinum Sendo Card (Physical Card) (*) | Free |
|
|
|
| Other Debit Cards | 50,000 VND |
|
|
| 1.3 | Supplementary card issuance (First-time and Re-issuance) |
|
|
|
|
| Mastercard Debit Platinum Supplementary card (Premium Banking) | Free |
|
|
|
| Other cards | 30,000 VND |
|
|
| 1.4. | Extending Fee |
|
|
|
|
| Mastercard Debit Platinum Sendo Card (Physical and virtual) (*) | Free |
|
|
|
| Other Debit Cards | Free |
|
|
| 1.5 |
| 18,182 VND |
|
|
| 2 |
|
|
|
|
| 2.1. | Main cards |
|
|
|
|
| Mastercard Debit Platinum Card (Premium Banking) | Free |
|
|
|
| Visa Debit Platinum Song Khoe | 163,636 VND |
|
|
|
| Visa/ Mastercard Debit Platinum Vpay (virtual) | 50,000 VND |
|
|
|
| UPI Debit Gold Card | 120,000 VND |
|
|
|
| Debit Gold Sakura (VND/USD Account) | Free |
|
|
|
| Visa Debit Gold USD Card | 120,000 VND |
|
|
|
| Mastercard Platinum Sendo Card (Physical and virtual) | 20,000 VND/month |
|
|
| 2.2 | Supplementary cards |
|
|
|
|
| Mastercard Debit Platinum (Premium Banking) | Free |
|
|
|
| Visa Debit Platinum Song Khoe | 60,000 VND |
|
|
|
| UPI Debit Gold | 60,000 VND |
|
|
|
| Visa Debit Gold Sakura (VND/USD Account) | Free |
|
|
|
| Visa Debit Gold USD | Free |
|
|
| 2.3 | Fraud insurance fee | 4,545 VND |
|
|
| 3 | Cash Withdrawal Fee |
|
|
|
| 3.1 | At VietinBank’s ATMs | 1,000 VND/each time |
|
|
|
| Mastercard Debit Platinum Premium Banking | Free |
|
|
|
| Visa Debit Platinum Song Khoe | 1,000 VND |
|
|
|
| Visa/ Mastercard Debit Platinum Vpay (Virtual) | 1,000 VND |
|
|
|
| MasterCard Platinum Sendo (Physical and virtual) | 1,000 VND |
|
|
|
| UPI Debit Gold | 1,000 VND |
|
|
|
| Visa Debit Gold Sakura (VND/USD Account) | Free |
|
|
|
| Visa Debit Gold USD | 1,000 VND |
|
|
| 3.2 | At Other Banks’ ATMs |
|
|
|
|
|
| 9,090 VND/ each time |
|
|
|
|
| 3.64% | 50,000 VND |
|
| 3.3 | At cash points or VietinBank’s POS | 0.055% | 20,000 VND |
|
| 3.4 |
| 3.64% | 50,000 VND |
|
| 4 | Bank Transfer Fees at VietinBank’s ATMs, Kiosks |
|
|
|
| 4.1 | Internal Transfer |
|
|
|
|
| Mastercard Debit Premium Banking | Free |
|
|
|
| Other card: |
|
|
|
|
|
| 3,000 VND |
|
|
|
|
| 0.1818 USD |
|
|
| 4.2 |
| 10,000VND |
|
|
| 5 | Investigation, Complaint fees (only collected in case of wrongful claim) |
|
|
|
|
|
| 72,727 VND |
|
|
|
|
| 272,727 VND |
|
|
| 6 | PIN Re-Issue Fee |
|
|
|
|
| Mastercard Debit Platinum (Premium Banking) | Free |
|
|
|
| Other Debit Cards |
|
|
|
|
| - At VietinBank’s Branch | 27,273 VND |
|
|
|
| - Online via VietinBank iPay | Free |
|
|
| 7 | Re-issue transaction invoices (copy) |
|
|
|
|
|
| 18,182 VND/bill |
|
|
|
|
| 72,727 VND/bill |
|
|
| 8 | Querying/viewing statements, Printing receipts/statements |
|
|
|
|
|
| 1,500 VND/ each time |
|
|
|
|
| Free |
|
|
|
|
| 7,273 VND/each time |
|
|
| 9 | Close card | 50,000 VND |
|
|
|
| At iPay |
|
|
|
| Mastercard Debit Platinum Sendo card (physical/non physical) | 80,000 VND | |||
|
| Other Cards | 50,000 VND |
|
|
| At VietinBank's Branches | ||||
| Mastercard Debit Platinum Sendo card (physical/non physical) (*) | 100,000 VND | |||
| 10 | Foreign Currency Exchange Fee | 1.82% of the transaction amount in VND |
|
|
| 11 | Foreign Currency Transaction Processing Fee |
|
|
|
|
| Visa/Mastercard Vpay Card | 0.91% of the transaction amount |
|
|
|
| Other Debit Cards | 0.91% of the transaction amount |
|
|
| 12 | Domestic Currency Transaction Processing Fee (**) | |||
| Transaction amount <= 500,000 | 2.27% | 1,000 VND | ||
| Transaction amount > 500,000 | 0.45% | |||
(**) Applied from February 21st 2023 to transaction in VND at merchants which countries code is not Vietnam
SCHEDULE OF FEES AND CHARGES FOR INTERNATIONAL DEBIT CARD
(Applied from July 1st 2023)
| No. | Content | Fee (VAT not included) | ||
| Amount/ Rate | Minimum | Maximum | ||
| 1 | Issuing Fee |
|
|
|
| 1.1 | First-time issuance (main card) |
|
|
|
|
| Mastercard Platinum Sendo Card |
|
|
|
|
| - Physical card | 100,000 VND |
|
|
|
| - Virtual card | Free |
|
|
|
| - Visa/Mastercard Vpay card | Free |
|
|
|
| Other Debit Cards | Free |
|
|
| 1.2 | Re-issuance |
|
|
|
|
| Mastercard Debit Platinum (Premium Banking Card) | Free |
|
|
|
| Visa/Mastercard Vpay/Mastercard Debit Platinum Sendo (Virtual Card) | Free |
|
|
|
| Mastercard Debit Platinum Sendo Card (Physical Card) (*) | Free |
|
|
|
| Other Debit Cards | 50,000 VND |
|
|
| 1.3 | Supplementary card issuance (First-time and Re-issuance) |
|
|
|
|
| Mastercard Debit Platinum Supplementary card (Premium Banking) | Free |
|
|
|
| Other cards | 30,000 VND |
|
|
| 1.4. | Extending Fee |
|
|
|
|
| Mastercard Debit Platinum Sendo Card (Physical and virtual) (*) | Free |
|
|
|
| Other Debit Cards | Free |
|
|
| 1.5 | Delivery Fee | 18,182 VND |
|
|
| 2 |
|
|
|
|
| 2.1. | Main cards |
|
|
|
|
| Mastercard Debit Platinum Card (Premium Banking) | Free |
|
|
|
| Visa Debit Platinum Song Khoe | 163,636 VND |
|
|
|
| Visa/ Mastercard Debit Platinum Vpay (virtual) | 50,000 VND |
|
|
|
| UPI Debit Gold Card | 120,000 VND |
|
|
|
| Debit Gold Sakura (VND/USD Account) | Free |
|
|
|
| Visa Debit Gold USD Card | 120,000 VND |
|
|
|
| Mastercard Platinum Sendo Card (Physical and virtual) | 20,000 VND/month |
|
|
| 2.2 | Supplementary cards |
|
|
|
|
| Mastercard Debit Platinum (Premium Banking) | Free |
|
|
|
| Visa Debit Platinum Song Khoe | 60,000 VND |
|
|
|
| UPI Debit Gold | 60,000 VND |
|
|
|
| Visa Debit Gold Sakura (VND/USD Account) | Free |
|
|
|
| Visa Debit Gold USD | Free |
|
|
| 2.3 | Fraud insurance fee | 4,545 VND |
|
|
| 3 | Cash Withdrawal Fee |
|
|
|
| 3.1 | At VietinBank’s ATMs | 1,000 VND/ each time |
|
|
|
| Mastercard Debit Platinum Premium Banking | Free |
|
|
|
| Visa Debit Platinum Song Khoe | 1,000 VND |
|
|
|
| Visa/ Mastercard Debit Platinum Vpay (Virtual) | 1,000 VND |
|
|
|
| MasterCard Platinum Sendo (Physical and virtual) | 1,000 VND |
|
|
|
| UPI Debit Gold | 1,000 VND |
|
|
|
| Visa Debit Gold Sakura (VND/USD Account) | Free |
|
|
|
| Visa Debit Gold USD | 1,000 VND |
|
|
| 3.2 | At Other Banks’ ATMs |
|
|
|
|
|
| 9,090 VND/ each time |
|
|
|
|
| 3.64% | 50,000 VND |
|
| 3.3 | At cash points or VietinBank’s POS | 0.055% | 20,000 VND |
|
| 3.4 | At Other Banks’ POS | 3.64% | 50,000 VND |
|
| 4 | Bank Transfer Fees at VietinBank’s ATMs, Kiosks |
|
|
|
| 4.1 | Internal Transfer |
|
|
|
|
| Mastercard Debit Premium Banking | Free |
|
|
|
| Other card: |
|
|
|
|
|
| 3,000 VND |
|
|
|
|
| 0.1818 USD |
|
|
| 4.2 | Interbank Transfers | 10,000VND |
|
|
| 5 | Investigation, Complaint fees (only collected in case of wrongful claim) |
|
|
|
|
|
| 72,727 VND |
|
|
|
|
| 272,727 VND |
|
|
| 6 | PIN Re-Issue Fee |
|
|
|
|
| Mastercard Debit Platinum (Premium Banking) | Free |
|
|
|
| Other Debit Cards |
|
|
|
|
| - At VietinBank’s Branch | 27,273 VND |
|
|
|
| - Online via VietinBank iPay | Free |
|
|
| 7 | Re-issue transaction invoices (copy) |
|
|
|
|
|
| 18,182 VND/bill |
|
|
|
|
| 72,727 VND/bill |
|
|
| 8 | Querying/viewing statements, Printing receipts/statements |
|
|
|
|
|
| 1,500 VND/ each time |
|
|
|
|
| Free |
|
|
|
|
| 7,273 VND/each time |
|
|
| 9 | Close card | 50,000 VND |
|
|
|
| At iPay |
|
|
|
|
| Mastercard Debit Platinum Sendo card (physical/non physical) | 80,000 VND |
|
|
|
| Other Cards | 50,000 VND |
|
|
|
| At VietinBank’s Branches |
|
|
|
|
| Mastercard Debit Platinum Sendo card (physical/non physical) (*) | 100,000 VND |
|
|
| 10 | Foreign Currency Exchange Fee | 1.82% of the transaction amount in VND |
|
|
| 11 | Foreign Currency Transaction Processing Fee |
|
|
|
|
| Visa/Mastercard Vpay Card (***) | Free |
|
|
|
| Other Debit Cards | 0.91% of the transaction amount |
|
|
| 12 | Domestic Currency Transaction Processing Fee (**) |
|
|
|
|
| Transaction amount <= 500,000 | 2.27% | 1,000 VND |
|
|
| Transaction amount > 500,000 | 0.45% |
|
|
(*) Applied from November 1st 2022
(**) Applied from February 21st 2023 to transaction in VND at merchants which countries code is not Vietnam
(***) Applied from July 1st 2023
SCHEDULE OF FEES AND CHARGES FOR INTERNATIONAL CREDIT CARD
(For individual)
| No. | Content | Fee (VAT not included) | ||
| Amount/ Rate | Minimum | Maximum | ||
| 1 | Issuing Fee |
|
|
|
| 1.1 | First-time issuance (1) | Free |
|
|
| 1.2 | Express issuance service (1) | 200,000 VND |
|
|
| 1.3 | Re-issuance (1) |
|
|
|
|
| Mastercard Platinum Sendo (2) |
|
|
|
|
| - Main card | Free |
|
|
|
| - Supplementary card | Free |
|
|
|
| Other Credit Cards | Equal to issuance fee |
|
|
| 1.4 | Extending Fee |
|
|
|
|
| Mastercard Platinum Sendo Card (2) |
|
|
|
|
| Physical Card |
|
|
|
|
| - Main card | Free |
|
|
|
| - Supplementary card | Free |
|
|
|
| Virtual Card |
|
|
|
|
| - Main card | Free |
|
|
|
| Other Credit Cards | Free |
|
|
| 2 | Delivery Fee | 18,182 VND |
|
|
| 3 | Annual Fee (1) |
|
|
|
| 3.1 | Basic Cards |
|
|
|
|
| Visa/ Mastercard Classic | 150,000 VND |
|
|
|
| JCB Classic | 250,000 VND |
|
|
|
| Visa Gold | 200,000 VND |
|
|
|
| JCB Gold | 300,000 VND |
|
|
|
| JCB Platinum (physical/ virtual) | 200.000 VND |
|
|
|
| Visa Platinum Physical |
|
|
|
|
| - Issue date from March 1st 2021 | 250,000 VND |
|
|
|
| - Issue date before March 1st 2021 | 1,000,000 VND |
|
|
|
| Visa Platinum Virtual | 125,000 VND |
|
|
|
| Mastercard Cashback Physical | 900,000 VND |
|
|
|
| Mastercard Cashback Virtual | 450,000 VND |
|
|
|
| Visa Signature (Main & Supplementary card) | 4,999,000 VND |
|
|
|
| UPI Credit Platinum | 300,000 VND |
|
|
| 3.2 | Mastercard Premium Banking | Miễn phí |
|
|
|
| Mastercard Premium Banking (applied when customer is no longer premium banking tier) | 1,000,000 VND |
|
|
| 3.3 | Partnership Cards |
|
|
|
|
|
| 500,000 VND |
|
|
|
|
| 250,000 VND |
|
|
|
|
| 2,500,000 VND |
|
|
|
|
|
|
|
|
|
| Physical Card | 399,000 VND |
|
|
|
| Virtual Card | 399,000 VND |
|
|
|
| - JCB Viettravel |
|
|
|
|
| Classic | 250,000 VND |
|
|
|
| Platinum | 1,000,000 VND |
|
|
|
| - JCB Hello Kitty |
|
|
|
|
| Classic | 250,000 VND |
|
|
|
| Gold | 300,000 VND |
|
|
|
| Platinum | 1,000,000 VND |
|
|
|
| - Mastercard Garmuda | 1,000,000 VND |
|
|
|
| - JCB - Vpoint | 200,000 VND |
|
|
|
| Visa Payway Saigon Co.op Platinum |
|
|
|
| 3.4 | Supplementary Card |
|
|
|
|
| Visa Signature | 4,999,000 VND |
|
|
|
| Mastercard Platinum Sendo | 199,000 VND |
|
|
|
| Other Credit Cards | 50% of Main Card Annual Fee |
|
|
| 4 | Change Credit Limit |
|
|
|
| 4.1 | Visa Signature | Free |
|
|
| 4.2 | Other Credit Cards | Free |
|
|
| 5 | Change Card Classes | First-time issuance fee applied |
|
|
| 6 | Upgrade from Magnetic to EMV/Contactless card | First-time issuance fee applied |
|
|
| 7 | Cash Advance |
|
|
|
|
| At ATM | 3.64% | 50,000 VND |
|
|
| At VietinBank’s Branch (via POS) | 1.82% | 50,000 VND |
|
| 8 | Credit Limit Confirmation Service | 109,091 VND |
|
|
| 9 | Late Payment Fee (1) (Calculated on the minimum payment amount) |
|
|
|
|
|
| 3% | 200,000 VND |
|
|
|
| 4% | 200,000 VND |
|
|
|
| 6% | 200,000 VND |
|
|
|
| 4% | 200,000 VND |
|
|
|
| 4% | 200,000 VND |
|
| 10 | Transaction Investigation Fee | 272,727 VND |
|
|
| 11 | Duplicate Monthly Statement Fee | 27,273 VND |
|
|
| 12 | PIN Re-Issue Fee | 27,273 VND |
|
|
|
| At VietinBank’s Branch | 27,273 VND |
|
|
|
| Online via VietinBank iPay | Free |
|
|
| 13 | Re-issue transaction invoices (copy) |
|
|
|
|
|
| 18,182 VND |
|
|
|
|
| 272,727 VND |
|
|
| 14 | Querying and printing transaction receipts at ATMs | 1,818 VND/each time |
|
|
| 15 | Foreign Currency Exchange Fee (6) |
|
|
|
|
| Mastercard Premium Banking | 0.45% of the transaction amount in VND |
|
|
|
| Others | 1.82% of the transaction amount in VND |
|
|
| 16 | Foreign Currency Transaction Processing Fee (applied for foreign currency transactions only) | 0.91% of the transaction amount in VND |
|
|
| 17 | Changing Collateral for Issuing Card | 45,455 VND |
|
|
| 18 | Close Card |
|
|
|
|
| At iPay Mobile App |
|
|
|
|
|
| 181,818 VND |
|
|
|
|
| 80,000 VND |
|
|
|
|
| 136,364 VND |
|
|
|
| At VietinBank Branches |
|
|
|
|
|
| 181,818 VND |
|
|
|
|
| 100,000 VND |
|
|
|
|
| 136,364 VND |
|
|
| 19 | Transaction notification (SMS/OTT) |
|
|
|
|
|
| Free |
|
|
|
|
| Free |
|
|
|
|
| Free |
|
|
| 20 | Using Visa Global Service |
|
|
|
|
|
| 545,455 VND |
|
|
|
| - Urgent card replacement fee | 545,455 VND |
|
|
| 21 | Domestic Currency Transaction Processing Fee (3) |
|
|
|
|
| Transaction amount <= 500,000 | 2.27% | 1,000 VND |
|
|
| Transaction amount > 500,000 | 0.45% |
|
|
| 22 | Online Increase card limit (1); (4) | 50,000 VND |
|
|
Applied from September 05th 2022
(1) No VAT applied
(2) Applied from November 01st 2022
(3) Applied from February 21st 2023 to transaction in VND at merchants which countries code is not Vietnam
(4) Applied from August 27th 2023
(5) Applied from November 15th 2023
(6) Applied from April 1st 2024
SCHEDULE OF FEES AND CHARGES FOR 2CARD
| No. | Content | Fee (VAT not included) | ||
| Amount/ Rate | Minimum | Maximum | ||
| 1 | Issuing Fee |
|
|
|
|
| First-time issuance |
|
|
|
|
| - Credit 2Card (*) | Free |
|
|
|
| - Debit 2Card | Free |
|
|
|
| Re-issuance |
|
|
|
|
| - Credit 2Card (*) | Free |
|
|
|
| - Debit 2Card | Free |
|
|
| 2 | Annual Fee(*) |
|
|
|
|
| - Credit 2Card | 199,000 VND |
|
|
|
| - Debit 2Card | 60,000 VND |
|
|
| 3 | Comprehensive card insurance fee (per month) |
|
|
|
|
| - Debit 2Card | 2,727 VND |
|
|
| 4 | Cash Advance |
|
|
|
|
| At VietinBank’s ATMs |
|
|
|
|
| - Credit 2Card | 5.00% | 45,455 VND |
|
|
| - Debit 2Card | 1,000 VND |
|
|
|
| At Other Banks’ ATMs |
|
|
|
|
| - Credit 2Card | 5.00% | 45,455 VND |
|
|
| - Debit 2Card | 3,000 VND |
|
|
|
| At VietinBank’s POS |
|
|
|
|
| - Credit 2Card | 5.00% | 45,455 VND |
|
|
| - Debit 2Card | 0.02% | 10,000 VND | 1,000,000 VND |
|
| Cash by QRCODE at VietinBank’s ATMs |
|
|
|
|
| - Debit 2Card | 1,000 VND |
|
|
| 5 | Transfer at ATMs, kiosks |
|
|
|
|
| - Debit 2Card |
|
|
|
|
| Internal Transfers | 3,000 VND |
|
|
|
| Interbank Transfers | 10,000 VND |
|
|
| 6 | Credit Limit Confirmation Service |
|
|
|
|
| - Credit 2Card | 54,545 VND |
|
|
| 7 | Late Payment Fee (Calculated on the minimum payment amount) |
|
|
|
|
| - Credit 2Card |
|
|
|
|
| Overdue debts for less than 30 days | 3% | 99,000 VND |
|
|
| Overdue debts from 30 days to less than 60 days | 4% | 99,000 VND |
|
|
| Overdue debts from 60 days to less than 90 days | 6% | 99,000 VND |
|
|
| Overdue debts for more than 90days | 4% | 99,000 VND |
|
| 8 | Transaction Investigation Fee (only collected in case of wrongful claim) |
|
|
|
|
| Internal Transactions | 50,000 VND |
|
|
|
| - Credit 2Card |
|
|
|
|
| - Debit 2Card |
|
|
|
|
| Interbank Transactions | 100,000 VND |
|
|
|
| - Credit 2Card |
|
|
|
|
| - Debit 2Card |
|
|
|
| 9 | Duplicate Monthly Statement Fee |
|
|
|
|
| Credit 2Card | 27,272 VND |
|
|
| 10 | PIN Re-Issue Fee |
|
|
|
|
| At VietinBank Branches | 10,000 VND |
|
|
|
| - Credit 2Card |
|
|
|
|
| - Debit 2Card |
|
|
|
|
| At iPay | Miễn phí |
|
|
| 11 | Re-issue transaction invoices (copy) |
|
|
|
|
| - Credit 2Card |
|
|
|
|
| At VietinBank’s merchants | 18,181 VND |
|
|
|
| At other merchants | 272,727 VND |
|
|
| 12 | Querying and printing transaction receipts at ATM | 500 VND |
|
|
| 13 | Close Card at iPay |
|
|
|
|
| - Credit 2Card | 50,000 VND |
|
|
|
| - Debit 2Card | 30,000 VND |
|
|
|
| Close Card at VietinBank Branches |
|
|
|
|
| - Credit 2Card | 50,000 VND |
|
|
|
| - Debit 2Card | 30,000 VND |
|
|
| 14 | Transaction notification (SMS) |
|
|
|
|
| Register Fee | Free |
|
|
|
| Notification Fee | Free |
|
|
|
| Unsubscribe Fee | Free |
|
|
| 15 | Transaction Management Fee (applied only in case the whole amount of the statement balance is not paid after payment date) |
|
|
|
|
| - Credit 2Card | 1,99% |
|
|
| 16 | Refund transaction at EDC off-net |
|
|
|
|
| - Debit 2Card | 1,800 VND |
|
|
| 17 | Unlock cards on demand |
|
|
|
|
| - Debit 2Card | 30,000 VND |
|
|
| 18 | Online Increase card limit (*); (**) | 50,000 VND |
|
|
Applied from September 05th 2022
(*)No VAT Applied
(**) Applied from August 27th 2023
SCHEDULE OF FEES AND CHARGES FOR PERSONAL FINANCIAL CARD
| No. | Content | Fee (VAT not included) | ||
| Amount/ Rate | Minimum | Maximum | ||
| 1 | Issuing Fee (*) |
|
|
|
|
| First-time issuance | Free |
|
|
|
| Re-issuance | 100,000 VND |
|
|
| 2 | Annual Fee (*) | 50,000 VND |
|
|
| 3 | Cash Advace Fee |
|
|
|
|
| At VietinBank’s ATMs | 5,000 VND |
|
|
|
| At other banks’ ATMs | 5,000 VND |
|
|
|
| Cash Advance at VietinBank’s POS | 0.06% | 9,090 VND |
|
| 4 | Credit Limit Confirmation Service | 54,545 VND |
|
|
| 5 | Late Payment Fee (*) (Calculated on the minimum payment amount) |
|
|
|
|
|
| 3% | 99,000 VND |
|
|
|
| 4% | 99,000 VND |
|
|
|
| 6% | 99,000 VND |
|
|
| - Overdue debts for more than 90days | 4% | 99,000 VND |
|
| 6 | Transaction Investigation Fee |
|
|
|
|
| Internal transactions | 50,000 VND |
|
|
|
| Interbank transactions | 100,000 VND |
|
|
| 7 | Duplicate Monthly Statement Fee | 27,272 VND |
|
|
| 8 | PIN Re-Issue Fee (at VietinBank Branches) | 10,000 VND |
|
|
| 9 | Re-issue transaction invoices (copy) |
|
|
|
|
| At VietinBank’s merchants | 18,181 VND |
|
|
|
| At other merchants | 272,727 VND |
|
|
| 10 | Querying and printing transaction receipts at ATM | 500 VND |
|
|
| 11 | Close Card at iPay | 50,000 VND |
|
|
|
| Close Card at VietinBank Branches | 50,000 VND |
|
|
| 12 | Transaction notification (SMS) |
|
|
|
|
| Register Fee | Free |
|
|
|
| Notification Fee | Free |
|
|
|
| Unsubscribe Fee | Free |
|
|
(*) No VAT Applied
Valid from July 1st, 2019
SCHEDULE OF FEES AND CHARGES FOR DOMESTIC CREDIT CARD
| No. | Content | Fee (VAT not included) | ||
| Amount/ Rate | Minimum | Maximum | ||
| 1 | Issuing Fee (*) |
|
|
|
|
| First-time issuance | 0 đ |
|
|
|
| - i-Zero card | 45.455 đ |
|
|
|
| - Corporate card | 0 đ |
|
|
|
| Re-issuance |
|
|
|
|
| - i-Zero card | 45.455 đ |
|
|
|
| - Corporate card | 100.000 đ |
|
|
|
| Express Issuance | 100.000 đ |
|
|
| 2 | Annual Fee |
|
|
|
|
| - i-Zero card | 271.819đ |
|
|
|
| - Corporate card | 500.000đ |
|
|
| 3 | Cash Advance |
|
|
|
|
| - i-Zero card | 5.00% | 45.455 đ |
|
| 4 | Credit Limit Confirmation Service | 54.545 đ |
|
|
| 5 | Phạt chậm thanh toán (*) (tính trên số tiền chậm thanh toán) |
|
|
|
|
| - i-Zero Card |
|
|
|
|
| Overdue debts for less than 30 days | 3% | 99.000 đ |
|
|
| Overdue debts from 30 days to less than 60 days | 4% | 99.000 đ |
|
|
| Overdue debts from 60 days to less than 90 days | 6% | 99.000 đ |
|
|
| Overdue debts for more than 90days | 4% | 99.000 đ |
|
|
| - Corporate Card | 3.00% | 90.000 đ |
|
| 6 | Transaction Investigation Fee |
|
|
|
|
| Internal transactions | 50.000 đ |
|
|
|
| Interbank transactions | 100.000 đ |
|
|
| 7 | Duplicate Monthly Statement Fee | 27.272 đ |
|
|
| 8 | PIN Re-Issue Fee at VietinBank Branches | 10.000 đ |
|
|
| 9 | Close Card at iPay | 50.000 đ |
|
|
|
| Close Card at VietinBank Branches | 50.000 đ |
|
|
| 10 | Re-issue transaction invoices (copy) |
|
|
|
|
| At VietinBank’s merchants | 18.181 đ |
|
|
|
| At other merchants | 272.727 đ |
|
|
| 11 | Querying and printing transaction receipts at ATMs | 500 đ |
|
|
| 12 | Transaction notification (SMS) |
|
|
|
|
| Register Fee | Free |
|
|
|
| Notification Fee | Free |
|
|
|
| Unsubscribe Fee | Free |
|
|
| 13 | Transaction Management Fee (applied to i-zero card, only in case the whole amount of the statement balance is not paid after payment date) | 1,99% |
|
|
Applied from September 05th 2022
(*) No VAT Applied
SCHEDULE OF FEES AND CHARGES FOR INTERNATIONAL CREDIT CARD
(For Corporate)
| No. | Content | Fee (VAT not included) | ||
| Amount/ Rate | Minimum | Maximum | ||
| 1 | Issuing Fee |
|
|
|
| 1.1 | First-time issuance (*) |
|
|
|
|
| Visa Credit Corporate, DCI Corporate | Free |
|
|
|
| Supplementary card | Free |
|
|
| 1.2 | Re-issuance (*) | Free |
|
|
| 1.3 | Express Issuance (*) | 200,000 VND |
|
|
| 2 | Annual Fee |
|
|
|
|
| Visa Credit Corporate |
|
|
|
|
|
| 227,273 VND |
|
|
|
|
| 909,091 VND |
|
|
|
| DCI Corporate | 900,000 VND |
|
|
|
| Supplementary card | 50% of Main Card Annual Fee |
|
|
| 4 | Cash Advance | 4% | 100,000 VND |
|
| 5 | Credit Limit Confirmation Service | 109,091 VND |
|
|
| 6 | Late Payment Fee (*) (Calculated on the minimum payment amount) |
|
|
|
|
|
| 3% | 200,000 VND |
|
|
|
| 4% | 200,000 VND |
|
|
|
| 6% | 200,000 VND |
|
|
|
| 4% | 200,000 VND |
|
|
|
| 4% | 200,000 VND |
|
| 7 | Transaction Investigation Fee | 272,727 VND |
|
|
| 8 | Duplicate Monthly Statement Fee | 27,273 VND |
|
|
| 9 | PIN Re-Issue Fee | 27,273 VND |
|
|
| 10 | Re-issue transaction invoices (copy) |
|
|
|
|
|
| 18,182 VND |
|
|
|
| - At other merchants | 272,727 VND |
|
|
| 11 | Querying and printing transaction receipts at ATMs | 1,818 VND/each time |
|
|
| 12 | Foreign Currency Exchange Fee | 2.72% of the transaction amount in VND
|
|
|
| 13 | Foreign Currency Transaction Processing Fee (applied for foreign currency transactions only) | 0.91% of the transaction amount in VND |
|
|
| 14 | Odering throughout email/phone/internet | Free |
|
|
| 15 | Change Collateral for Issuing Card | 45,455 VND |
|
|
| 16 | Close Card at iPay | 136,364 VND |
|
|
|
| Close Card at VietinBank Branches | 136,364 VND |
|
|
| 17 | Transaction notification (SMS/OTT) |
|
|
|
|
|
| Free |
|
|
|
|
| Free |
|
|
|
|
| 18,182 VND |
|
|
| 18 | Using Visa Global Service |
|
|
|
|
|
| 545,455 VND |
|
|
|
| - Urgent card replacement fee | 545,455 VND |
|
|
|
| Domestic Currency Transaction Processing Fee (**) |
|
|
|
|
| Transaction amount <= 500,000 | 2.27% | 1,000 VND |
|
|
| Transaction amount > 500,000 | 0.45% |
|
|
Applied from September 05th 2022
(*)No VAT Applied
(**) Applied from February 21st 2023 to transaction in VND at merchants which countries code is not Vietnam
SCHEDULE OF FEES AND CHARGES FOR INTERNATIONAL CREDIT CARD PAYMENT SERVICE
(INDIVIDUAL AND CORPORATE CARD)
| No. | Content | Fee (VAT not included) | ||
| Amount/ Rate | Minimum | Maximum | ||
| 1 | Cash Advance at VietinBank ATM |
|
|
|
|
| Issuing by VietinBank | 50,000 VND |
|
|
|
| Issuing by other banks | 50,000 VND |
|
|
| 2 | Cash Advance at VietinBank’s Branches (via POS) |
|
|
|
|
| Issuing by VietinBank | Free |
|
|
|
| Issuing by other banks | 3.64% transaction amount |
|
|
Applied from September 05th 2022
SCHEDULE OF FEES AND CHARGES FOR GIFT CARD
| No. | Content | Fee (VAT not included) | ||
| Amount/ Rate | Minimum | Maximum | ||
| A | FOR DOMESTIC GIFT CARD | |||
| 1 | Issuing Fee |
|
|
|
|
| According to the standard design of VietinBank and printed on the card at the request of the customer (if any) | 10,000 VND |
|
|
| 2 | Other fees | According to the fee schedule of prepaid cards/domestic gifts from time to time |
|
|
| B | FOR INTERNATIONAL GIFT CARD | |||
| 1 | Issuing Fee |
|
|
|
|
| According to the standard design of VietinBank and printed on the card at the request of the customer (if any) | 10,000 VND |
|
|
|
| Design according to customers' own requirements (quantity over 1,000 cards) | 18,181 VND | 20,000 VND |
|
| 2 | Other fees | According to the fee schedulte of international credit cards form time to time |
|
|
Applied from September 05th 2022
SCHEDULE OF FEES AND CHARGES FOR INTERNATIONAL CREDIT CARD PAYMENT SERVICE
(INDIVIDUAL AND CORPORATE CARD)
| No. | Content | Fee (VAT not included) | ||
| Amount/ Rate | Minimum | Maximum | ||
| 1 | Cash Advance at VietinBank ATM |
|
|
|
|
| Issuing by VietinBank | 50,000 VND |
|
|
|
| Issuing by other banks | 50,000 VND |
|
|
| 2 | Cash Advance at VietinBank’s Branches (via POS) |
|
|
|
|
| Issuing by VietinBank | Free |
|
|
|
| Issuing by other banks | 3.64% transaction amount |
|
|
Applied from September 05th 2022
SCHEDULE OF FEES AND CHARGES FOR INTERNATIONAL CREDIT CARD
(For Corporate)
| No. | Content | Fee (VAT not included) | ||
| Amount/ Rate | Minimum | Maximum | ||
| 1 | Issuing Fee |
|
|
|
| 1.1 | First-time issuance (*) |
|
|
|
|
| Visa Credit Corporate, DCI Corporate | Free |
|
|
|
| Supplementary card | Free |
|
|
| 1.2 | Re-issuance (*) | Free |
|
|
| 1.3 | Express Issuance (*) | 200,000 VND |
|
|
| 2 | Annual Fee |
|
|
|
|
| Visa Credit Corporate |
|
|
|
|
|
| 227,273 VND |
|
|
|
|
| 909,091 VND |
|
|
|
| DCI Corporate | 900,000 VND |
|
|
|
| Supplementary card | 50% of Main Card Annual Fee |
|
|
| 4 | Cash Advance | 4% | 100,000 VND |
|
| 5 | Credit Limit Confirmation Service | 109,091 VND |
|
|
| 6 | Late Payment Fee (*) (Calculated on the minimum payment amount) |
|
|
|
|
|
| 3% | 200,000 VND |
|
|
|
| 4% | 200,000 VND |
|
|
|
| 6% | 200,000 VND |
|
|
|
| 4% | 200,000 VND |
|
|
|
| 4% | 200,000 VND |
|
| 7 | Transaction Investigation Fee | 272,727 VND |
|
|
| 8 | Duplicate Monthly Statement Fee | 27,273 VND |
|
|
| 9 | PIN Re-Issue Fee | 27,273 VND |
|
|
| 10 | Re-issue transaction invoices (copy) |
|
|
|
|
|
| 18,182 VND |
|
|
|
| - At other merchants | 272,727 VND |
|
|
| 11 | Querying and printing transaction receipts at ATMs | 1,818 VND/each time |
|
|
| 12 | Foreign Currency Exchange Fee | 2.72% of the transaction amount in VND
|
|
|
| 13 | Foreign Currency Transaction Processing Fee (applied for foreign currency transactions only) | 0.91% of the transaction amount in VND |
|
|
| 14 | Odering throughout email/phone/internet | Free |
|
|
| 15 | Change Collateral for Issuing Card | 45,455 VND |
|
|
| 16 | Close Card at iPay | 136,364 VND |
|
|
|
| Close Card at VietinBank Branches | 136,364 VND |
|
|
| 17 | Transaction notification (SMS/OTT) |
|
|
|
|
|
| Free |
|
|
|
|
| Free |
|
|
|
|
| 18,182 VND |
|
|
| 18 | Using Visa Global Service |
|
|
|
|
|
| 545,455 VND |
|
|
|
| - Urgent card replacement fee | 545,455 VND |
|
|
|
| Domestic Currency Transaction Processing Fee (**) |
|
|
|
|
| Transaction amount <= 500,000 | 2.27% | 1,000 VND |
|
|
| Transaction amount > 500,000 | 0.45% |
|
|
Applied from September 05th 2022
(*)No VAT Applied
(**) Applied from February 21st 2023 to transaction in VND at merchants which countries code is not Vietnam
SCHEDULE OF FEES AND CHARGES FOR INTERNATIONAL DEBIT CARD
VISA DEBIT PLATINUM EMV BUSINESS
(For Corporate)
| No. | Content | Fee (VAT not included) | ||
| Amount/ Rate | Minimum | Maximum | ||
| 1 | Issuing Fee |
|
| |
| 1.1 | First-time issuance | FREE |
|
|
| 1.2 | Re-issuance | 50,000 VND |
|
|
| 1.3 | Delivery Fee | 18,182 VND |
|
|
| 2 | Annual Fee | 250,000 VND |
|
|
| 3 | Cash Withdrawal |
|
| |
| 3.1 | At VietinBank’s ATMs | 2,000 VND |
| |
| 3.2 | At Other Banks’ ATMs |
|
|
|
|
|
| 9,090 VND |
| |
|
|
| 3.64% | 50,000 VND | |
| 3.3 | At cash points or VietinBank’s POS | 0.055% | 20,000 VND | |
| 3.4 | At Other Banks’ POS | 3.64% | 50,000 VND | |
| 4 | Bank Transfer at VietinBank’s ATMs, Kiosks |
|
|
|
| 4.1 | Internal Transfer | 3,000 VND |
|
|
| 4.2 | Interbank Transfers | 10,000 VND |
|
|
| 5 | Investigation, Complaint fees (only collected in case of wrongful claim) |
|
| |
| 5.1 | Internal transactions | 50,000 VND |
| |
| 5.2 | Interbank transactions | 100,000 VND |
| |
| 6 | PIN Re-Issue Fee |
|
| |
| 6.1 | At VietinBank’s Branch | 27,273 VND |
|
|
| 6.2 | Online via VietinBank iPay/ eFast | FREE |
|
|
| 7 | Re-issue transaction invoices (copy) |
|
| |
| 7.1 | At VietinBank’s merchants | 18,182 VND/bill |
| |
| 7.2 | At other merchants | 72,727 VND/bill |
| |
| 8 | Querying/viewing statements, Printing receipts/statements |
|
| |
| 8.1 | At VietinBank’s ATMs | 1,500 VND |
| |
| 8.2 | At VietinBank’s POS (Querying) | FREE |
| |
| 8.3 | At Other Banks’ ATMs, POS | 7,273 VND |
| |
| 9 | Close card | 120,000 VND |
|
|
| 10 | Foreign Currency Exchange | 2,72% of the transaction amount in VND |
| |
| 11 | Foreign Currency Transaction Processing | 0,91% of the transaction amount in VND |
|
|
| 12 | Domestic Currency Transaction Processing Fee (*) |
|
|
|
|
| Transaction amount <= 500,000 | 2.27% | 1,000 VND |
|
|
| Transaction amount > 500,000 | 0.45% |
|
|
(*) Applied from February 21st 2023 to transaction in VND at merchants which countries code is not Vietnam
(*) Cash Advance fee at VietinBank’s ATM: Automatically charged for Visa/MasterCard/JCB when advancing at VietinBank’s ATM, with the exception of Visa/MasterCard cards issued in Vietnam and Europe region.
SCHEDULE OF FEES AND CHARGES FOR MASTERCARD PLATIUM ELIV3 (PHYSICAL & VIRTUAL)
| No. | Content | Fee (VAT not included) | |
| Credit | Debit | ||
| 1 | Issuing Fee (No VAT Applied)* |
|
|
|
| First-time issuance | FREE | FREE |
|
| Re-issuance | FREE | FREE |
| 2 | Annual Fee (No VAT Applied)* | 499,000 VND/card/year | 99,000 VND/card/year FREE FOR THE 1ST YEAR |
| 3 | Cash Advance |
|
|
|
| At VietinBank’s ATMs (by card or QR code) | 3.64%/ transaction amount, Minimum 50,000 VND | 1,000VND/ transaction |
|
| At Other Banks’ ATMs (in the territory of Vietnam) | 3.64%/ transaction amount, Minimum 50.000VND | 9,090VND/ transaction |
|
| At Other bank’s ATMs (outside the territory of Vietnam) | 3.64%/ transaction amount, Minimum 50.000VND | 3.64%/ transaction amount, Minimum 50.000VND |
|
| At VietinBank’s POSs | 1.82%/ transaction amount, Minimum 50.000VND | 0.055%/ transaction amount, Minimum 20.000VND |
|
| At Other bank’s POSs | Not Applied | 3.64%/ transaction amount, Minimum 50.000VND |
| 4 | Transfer at ATMs, kiosks |
|
|
|
| Internal Transfers | Not Applied | 3,000VND/ transaction |
|
| Interbank Transfers | Not Applied | 10,000VND/ transaction |
| 5 | Change Credit Limit | FREE | Not applied |
| 6 | Delivery Fee | FREE | |
| 7 | Late Payment Fee (Calculated on the minimum payment amount) |
| Not applied |
|
| Overdue debts for less than 30 days | 3%, minimum 200,000 VND |
|
|
| Overdue debts from 30 days to less than 60 days | 4%, minimum 200,000 VND |
|
|
| Overdue debts from 60 days to less than 90 days | 6%, minimum 200,000 VND |
|
|
| Overdue debts for more than 90days | 4%, minimum 200,000 VND |
|
| 8 | Transaction Investigation Fee (only collected in case of wrongful claim) |
|
|
|
| Internal Transactions | 72,727 VND | |
|
| Interbank Transactions | 272,727 VND | |
| 9 | Duplicate Monthly Statement Fee | 27,273 VND | Not Applied |
| 10 | PIN Re-Issue Fee |
|
|
|
| At VietinBank Branches | 27,273 VND | |
|
| At VietinBank iPay Mobile App | FREE | |
| 11 | Re-issue transaction invoices (copy) |
|
|
|
| At VietinBank’s merchants | 18,182 VND | |
|
| At other merchants | 272,727 VND | 72,727 VND |
| 12 | Querying and printing transaction receipts | 500 VND |
|
|
| at VietinBank’s ATMs | 1,818 VND | 1,500 VND |
|
| At VietinBank’s POSs | FREE | |
|
| At other banks’ ATMs & POSs | 1,818 VND | 7,273 VND |
| 13 | Close Card (at iPay & VietinBank Branches) | FREE | 55,000 VND |
| 14 | Foreign Currency Exchange Fee | 1.82% / transaction amount in VND | |
| 15 | Foreign Currency Transaction Processing Fee | 0.91% / transaction amount in VND | |
| 16 | Interest rate | 18.5% | Not Applied |
| 17 | Domestic Currency Transaction Processing Fee (Apply to transaction in VND at merchants which countries code is not Vietnam) | 2.27% for transaction amount less than or equal to 500,000 VND 0.45% for transaction amount greater than 500,000 VND Minimum 1,000 VND | |
| 18 | Fraud insurance fee | Not Applied | 4,545 VND |
| 19 | Credit Limit Confirmation Service | 109.091 VND | Not Applied |
| 20 | Changing Collateral for Issuing Card | 45,455 VND | Not Applied |
| 21 | Online Increase card limit (**) (No VAT Applied) | 50,000 VND | Not Applied |
Applied from April 7th 2023
(*)Applied from April 08th 2024
(**) Applied from August 27th 2023
VietinBank has the right to negotiate with cardholders and change the above fees and charges per individual transaction. For more information, Cardholder can contact any VietinBank branches in Vietnam
