No.

Content

Fee (VAT not included)

Amount/ Rate

Minimum

Maximum

1

Issuing Fee

1.1

First-time issuance

FREE

1.2

Re-issuance

50,000 VND

1.3

Delivery Fee

18,182 VND

2

Annual Fee 

250,000 VND

3

Cash Withdrawal

3.1

At VietinBank’s ATMs
(either with card or by QR code)

2,000 VND

3.2

At Other Banks’ ATMs

-  Within the territory of Vietnam

9,090 VND

-  Outside the territory of Vietnam

3.64%

50,000 VND

3.3

At cash points or VietinBank’s POS

0.055%

20,000 VND

3.4

At Other Banks’ POS

3.64%

50,000 VND

4

Bank Transfer at VietinBank’s ATMs, Kiosks

4.1

Internal Transfer

3,000 VND

4.2

Interbank Transfers

10,000 VND

5

Investigation, Complaint fees 

(only collected in case of wrongful claim)

5.1

Internal transactions

50,000 VND

5.2

Interbank transactions

100,000 VND

6

PIN Re-Issue Fee

6.1

At VietinBank’s Branch

27,273 VND

6.2

Online via VietinBank iPay/ eFast

FREE

7

Re-issue transaction invoices (copy)

7.1

At VietinBank’s merchants

18,182 VND/bill

7.2

At other merchants

72,727 VND/bill

8

Querying/viewing statements, Printing receipts/statements

8.1

At VietinBank’s ATMs

1,500 VND

8.2

At VietinBank’s POS (Querying)

FREE

8.3

At Other Banks’ ATMs, POS

7,273 VND

9

Close card

120,000 VND

10

Foreign Currency Exchange

2,72% of the transaction amount in VND

11

Foreign Currency Transaction Processing

0,91% of the transaction amount in VND

12

Domestic Currency Transaction Processing Fee (*)

Transaction amount <= 500,000

2.27%

1,000 VND

Transaction amount > 500,000

0.45%