Schedule of fees and charges for International Debit Card

No.

Content

Fee (VAT not included)

Amount/ Rate

Minimum

Maximum

1

Issuing Fee

 

 

 

1.1

First-time issuance (main card)

 

 

 

 

Mastercard Platinum Sendo Card

 

 

 

 

- Physical card

100,000 VND

 

 

 

- Virtual card

Free

 

 

 

- Visa/Mastercard Vpay card

Free

 

 

 

Other Debit Cards

Free

 

 

1.2

Re-issuance 

 

 

 

 

Mastercard Debit Platinum (Premium Banking Card)

Free

 

 

 

Visa/Mastercard Vpay/Mastercard Debit Platinum Sendo (Virtual Card)

Free

 

 

 

Mastercard Debit Platinum Sendo Card (Physical Card) (*)

Free

 

 

 

Other Debit Cards

50,000 VND

 

 

1.3

Supplementary card issuance (First-time and Re-issuance)

 

 

 

 

Mastercard Debit Platinum Supplementary card (Premium Banking)

Free

 

 

 

Other cards

30,000 VND

 

 

1.4.

Extending Fee

 

 

 

 

Mastercard Debit Platinum Sendo Card (Physical and virtual) (*)

Free

 

 

 

Other Debit Cards

Free

 

 

1.5

Delivery Fee

18,182 VND

 

 

2


Annual Fee

 

 

 

2.1.

Main cards

 

 

 

 

Mastercard Debit Platinum Card (Premium Banking)

Free

 

 

 

Visa Debit Platinum Song Khoe

163,636 VND

 

 

 

Visa/ Mastercard Debit Platinum Vpay (virtual)

50,000 VND

 

 

 

UPI Debit Gold Card

120,000 VND

 

 

 

Debit Gold Sakura (VND/USD Account)

Free

 

 

 

Visa Debit Gold USD Card

120,000 VND

 

 

 

Mastercard Platinum Sendo Card (Physical and virtual)

20,000 VND/month

 

 

2.2

Supplementary cards

 

 

 

 

Mastercard Debit Platinum (Premium Banking)

Free

 

 

 

Visa Debit Platinum Song Khoe

60,000 VND

 

 

 

UPI Debit Gold

60,000 VND

 

 

 

Visa Debit Gold Sakura (VND/USD Account)

Free

 

 

 

Visa Debit Gold USD

Free

 

 

2.3

Fraud insurance fee
(according to Insurance company’s policy)

4,545 VND

 

 

3

Cash Withdrawal Fee

 

 

 

3.1

At VietinBank’s ATMs
(either with card or by QR code)

 1,000 VND/ each time

 

 

 

Mastercard Debit Platinum Premium Banking

Free

 

 

 

Visa Debit Platinum Song Khoe

1,000 VND

 

 

 

Visa/ Mastercard Debit Platinum Vpay (Virtual)

1,000 VND

 

 

 

MasterCard Platinum Sendo (Physical and virtual)

1,000 VND

 

 

 

UPI Debit Gold

1,000 VND

 

 

 

Visa Debit Gold Sakura (VND/USD Account)

Free

 

 

 

Visa Debit Gold USD

1,000 VND

 

 

3.2

At Other Banks’ ATMs

 

 

 

 

-  Within the territory of Vietnam

9,090 VND/ each time

 

 

 

-  Outside the territory of Vietnam

3.64%

50,000 VND

 

3.3

At cash points or VietinBank’s POS

0.055%

20,000 VND

 

3.4

At Other Banks’ POS

3.64%

50,000 VND

 

4

Bank Transfer Fees at VietinBank’s ATMs, Kiosks

 

 

 

4.1

Internal Transfer

 

 

 

 

Mastercard Debit Premium Banking

Free

 

 

 

Other card:

 

 

 

 


- Bank Transfer by VND

3,000 VND

 

 

 


- Bank Transfer by USD

0.1818 USD

 

 

4.2

Interbank Transfers

10,000VND

 

 

5

Investigation, Complaint fees (only collected in case of wrongful claim)

 

 

 

 

-  Internal transactions

72,727 VND

 

 

 

-  Interbank transactions

272,727 VND

 

 

6

PIN Re-Issue Fee

 

 

 

 

Mastercard Debit Platinum (Premium Banking)

Free

 

 

 

Other Debit Cards

 

 

 

 

- At VietinBank’s Branch

27,273 VND

 

 

 

- Online via VietinBank iPay

Free

 

 

7

Re-issue transaction invoices (copy)

 

 

 

 

-  At VietinBank’s merchants

18,182 VND/bill

 

 

 

-  At other merchants

72,727 VND/bill

 

 

8

Querying/viewing statements, Printing receipts/statements

 

 

 

 

-  At VietinBank’s ATMs

FREE (****)

 

 

 

-  At VietinBank’s POS (Querying)

Free

 

 

 

-  At Other Banks’ ATMs, POS

7,273 VND/each time

 

 

9

Close card

50,000 VND

 

 

 

At iPay

 

 

 

 

Mastercard Debit Platinum Sendo card (physical/non physical)

80,000 VND

 

 

 

Other Cards

50,000 VND

 

 

 

At VietinBank’s Branches

 

 

 

 

Mastercard Debit Platinum Sendo card (physical/non physical) (*)

100,000 VND

 

 

10

Foreign Currency Exchange Fee

1.82% of the transaction amount in VND

 

 

11

Foreign Currency Transaction Processing Fee

 

 

 

 

Visa/Mastercard Vpay Card (***)

0.91% of the transaction amount

 

 

 

Other Debit Cards

0.91% of the transaction amount

 

 

12

Domestic Currency Transaction Processing Fee (**)

 

 

 

 

Transaction amount <= 500,000

2.27%

1,000 VND

 

 

Transaction amount > 500,000

0.45%

 

 

Applied from September 05th 2022

(*) Applied from November 1st 2022

(**) Applied from February 21st 2023 to transaction in VND at merchants which countries code is not Vietnam

(***) Applied from July 1st 2023

(****) Expected to be effective from July 22, 2024

You might be interested