Schedule of fees and charges for International Debit Card
Schedule of fees and charges for International Debit Card
No. |
Content |
Fee (VAT not included) |
||
Amount/ Rate |
Minimum |
Maximum |
||
1 |
Issuing Fee |
|
|
|
1.1 |
First-time issuance (main card) |
|
|
|
|
Mastercard Platinum Sendo Card |
|
|
|
|
- Physical card |
100,000 VND |
|
|
|
- Virtual card |
Free |
|
|
|
- Visa/Mastercard Vpay card |
Free |
|
|
|
Other Debit Cards |
Free |
|
|
1.2 |
Re-issuance |
|
|
|
|
Mastercard Debit Platinum (Premium Banking Card) |
Free |
|
|
|
Visa/Mastercard Vpay/Mastercard Debit Platinum Sendo (Virtual Card) |
Free |
|
|
|
Mastercard Debit Platinum Sendo Card (Physical Card) (*) |
Free |
|
|
|
Other Debit Cards |
50,000 VND |
|
|
1.3 |
Supplementary card issuance (First-time and Re-issuance) |
|
|
|
|
Mastercard Debit Platinum Supplementary card (Premium Banking) |
Free |
|
|
|
Other cards |
30,000 VND |
|
|
1.4. |
Extending Fee |
|
|
|
|
Mastercard Debit Platinum Sendo Card (Physical and virtual) (*) |
Free |
|
|
|
Other Debit Cards |
Free |
|
|
1.5 |
Delivery Fee |
18,182 VND |
|
|
2 |
|
|
|
|
2.1. |
Main cards |
|
|
|
|
Mastercard Debit Platinum Card (Premium Banking) |
Free |
|
|
|
Visa Debit Platinum Song Khoe |
163,636 VND |
|
|
|
Visa/ Mastercard Debit Platinum Vpay (virtual) |
50,000 VND |
|
|
|
UPI Debit Gold Card |
120,000 VND |
|
|
|
Debit Gold Sakura (VND/USD Account) |
Free |
|
|
|
Visa Debit Gold USD Card |
120,000 VND |
|
|
|
Mastercard Platinum Sendo Card (Physical and virtual) |
20,000 VND/month |
|
|
2.2 |
Supplementary cards |
|
|
|
|
Mastercard Debit Platinum (Premium Banking) |
Free |
|
|
|
Visa Debit Platinum Song Khoe |
60,000 VND |
|
|
|
UPI Debit Gold |
60,000 VND |
|
|
|
Visa Debit Gold Sakura (VND/USD Account) |
Free |
|
|
|
Visa Debit Gold USD |
Free |
|
|
2.3 |
Fraud insurance fee |
4,545 VND |
|
|
3 |
Cash Withdrawal Fee |
|
|
|
3.1 |
At VietinBank’s ATMs |
1,000 VND/ each time |
|
|
|
Mastercard Debit Platinum Premium Banking |
Free |
|
|
|
Visa Debit Platinum Song Khoe |
1,000 VND |
|
|
|
Visa/ Mastercard Debit Platinum Vpay (Virtual) |
1,000 VND |
|
|
|
MasterCard Platinum Sendo (Physical and virtual) |
1,000 VND |
|
|
|
UPI Debit Gold |
1,000 VND |
|
|
|
Visa Debit Gold Sakura (VND/USD Account) |
Free |
|
|
|
Visa Debit Gold USD |
1,000 VND |
|
|
3.2 |
At Other Banks’ ATMs |
|
|
|
|
- Within the territory of Vietnam |
9,090 VND/ each time |
|
|
|
- Outside the territory of Vietnam |
3.64% |
50,000 VND |
|
3.3 |
At cash points or VietinBank’s POS |
0.055% |
20,000 VND |
|
3.4 |
At Other Banks’ POS |
3.64% |
50,000 VND |
|
4 |
Bank Transfer Fees at VietinBank’s ATMs, Kiosks |
|
|
|
4.1 |
Internal Transfer |
|
|
|
|
Mastercard Debit Premium Banking |
Free |
|
|
|
Other card: |
|
|
|
|
|
3,000 VND |
|
|
|
|
0.1818 USD |
|
|
4.2 |
Interbank Transfers |
10,000VND |
|
|
5 |
Investigation, Complaint fees (only collected in case of wrongful claim) |
|
|
|
|
- Internal transactions |
72,727 VND |
|
|
|
- Interbank transactions |
272,727 VND |
|
|
6 |
PIN Re-Issue Fee |
|
|
|
|
Mastercard Debit Platinum (Premium Banking) |
Free |
|
|
|
Other Debit Cards |
|
|
|
|
- At VietinBank’s Branch |
27,273 VND |
|
|
|
- Online via VietinBank iPay |
Free |
|
|
7 |
Re-issue transaction invoices (copy) |
|
|
|
|
- At VietinBank’s merchants |
18,182 VND/bill |
|
|
|
- At other merchants |
72,727 VND/bill |
|
|
8 |
Querying/viewing statements, Printing receipts/statements |
|
|
|
|
- At VietinBank’s ATMs |
FREE (****) |
|
|
|
- At VietinBank’s POS (Querying) |
Free |
|
|
|
- At Other Banks’ ATMs, POS |
7,273 VND/each time |
|
|
9 |
Close card |
50,000 VND |
|
|
|
At iPay |
|
|
|
|
Mastercard Debit Platinum Sendo card (physical/non physical) |
80,000 VND |
|
|
|
Other Cards |
50,000 VND |
|
|
|
At VietinBank’s Branches |
|
|
|
|
Mastercard Debit Platinum Sendo card (physical/non physical) (*) |
100,000 VND |
|
|
10 |
Foreign Currency Exchange Fee |
1.82% of the transaction amount in VND |
|
|
11 |
Foreign Currency Transaction Processing Fee |
|
|
|
|
Visa/Mastercard Vpay Card (***) |
0.91% of the transaction amount |
|
|
|
Other Debit Cards |
0.91% of the transaction amount |
|
|
12 |
Domestic Currency Transaction Processing Fee (**) |
|
|
|
|
Transaction amount <= 500,000 |
2.27% |
1,000 VND |
|
|
Transaction amount > 500,000 |
0.45% |
|
|
Applied from September 05th 2022
(*) Applied from November 1st 2022
(**) Applied from February 21st 2023 to transaction in VND at merchants which countries code is not Vietnam
(***) Applied from July 1st 2023
(****) Expected to be effective from July 22, 2024
No. |
Content |
Fee (VAT not included) |
||
Amount/ Rate |
Minimum |
Maximum |
||
1 |
Issuing Fee |
|
|
|
1.1 |
First-time issuance (main card) |
|
|
|
|
Mastercard Platinum Sendo Card |
|
|
|
|
- Physical card |
100,000 VND |
|
|
|
- Virtual card |
Free |
|
|
|
- Visa/Mastercard Vpay card |
Free |
|
|
|
Other Debit Cards |
Free |
|
|
1.2 |
Re-issuance |
|
|
|
|
Mastercard Debit Platinum (Premium Banking Card) |
Free |
|
|
|
Visa/Mastercard Vpay/Mastercard Debit Platinum Sendo (Virtual Card) |
Free |
|
|
|
Mastercard Debit Platinum Sendo Card (Physical Card) (*) |
Free |
|
|
|
Other Debit Cards |
50,000 VND |
|
|
1.3 |
Supplementary card issuance (First-time and Re-issuance) |
|
|
|
|
Mastercard Debit Platinum Supplementary card (Premium Banking) |
Free |
|
|
|
Other cards |
30,000 VND |
|
|
1.4. |
Extending Fee |
|
|
|
|
Mastercard Debit Platinum Sendo Card (Physical and virtual) (*) |
Free |
|
|
|
Other Debit Cards |
Free |
|
|
1.5 |
Delivery Fee |
18,182 VND |
|
|
2 |
|
|
|
|
2.1. |
Main cards |
|
|
|
|
Mastercard Debit Platinum Card (Premium Banking) |
Free |
|
|
|
Visa Debit Platinum Song Khoe |
163,636 VND |
|
|
|
Visa/ Mastercard Debit Platinum Vpay (virtual) |
50,000 VND |
|
|
|
UPI Debit Gold Card |
120,000 VND |
|
|
|
Debit Gold Sakura (VND/USD Account) |
Free |
|
|
|
Visa Debit Gold USD Card |
120,000 VND |
|
|
|
Mastercard Platinum Sendo Card (Physical and virtual) |
20,000 VND/month |
|
|
2.2 |
Supplementary cards |
|
|
|
|
Mastercard Debit Platinum (Premium Banking) |
Free |
|
|
|
Visa Debit Platinum Song Khoe |
60,000 VND |
|
|
|
UPI Debit Gold |
60,000 VND |
|
|
|
Visa Debit Gold Sakura (VND/USD Account) |
Free |
|
|
|
Visa Debit Gold USD |
Free |
|
|
2.3 |
Fraud insurance fee |
4,545 VND |
|
|
3 |
Cash Withdrawal Fee |
|
|
|
3.1 |
At VietinBank’s ATMs |
1,000 VND/ each time |
|
|
|
Mastercard Debit Platinum Premium Banking |
Free |
|
|
|
Visa Debit Platinum Song Khoe |
1,000 VND |
|
|
|
Visa/ Mastercard Debit Platinum Vpay (Virtual) |
1,000 VND |
|
|
|
MasterCard Platinum Sendo (Physical and virtual) |
1,000 VND |
|
|
|
UPI Debit Gold |
1,000 VND |
|
|
|
Visa Debit Gold Sakura (VND/USD Account) |
Free |
|
|
|
Visa Debit Gold USD |
1,000 VND |
|
|
3.2 |
At Other Banks’ ATMs |
|
|
|
|
- Within the territory of Vietnam |
9,090 VND/ each time |
|
|
|
- Outside the territory of Vietnam |
3.64% |
50,000 VND |
|
3.3 |
At cash points or VietinBank’s POS |
0.055% |
20,000 VND |
|
3.4 |
At Other Banks’ POS |
3.64% |
50,000 VND |
|
4 |
Bank Transfer Fees at VietinBank’s ATMs, Kiosks |
|
|
|
4.1 |
Internal Transfer |
|
|
|
|
Mastercard Debit Premium Banking |
Free |
|
|
|
Other card: |
|
|
|
|
|
3,000 VND |
|
|
|
|
0.1818 USD |
|
|
4.2 |
Interbank Transfers |
10,000VND |
|
|
5 |
Investigation, Complaint fees (only collected in case of wrongful claim) |
|
|
|
|
- Internal transactions |
72,727 VND |
|
|
|
- Interbank transactions |
272,727 VND |
|
|
6 |
PIN Re-Issue Fee |
|
|
|
|
Mastercard Debit Platinum (Premium Banking) |
Free |
|
|
|
Other Debit Cards |
|
|
|
|
- At VietinBank’s Branch |
27,273 VND |
|
|
|
- Online via VietinBank iPay |
Free |
|
|
7 |
Re-issue transaction invoices (copy) |
|
|
|
|
- At VietinBank’s merchants |
18,182 VND/bill |
|
|
|
- At other merchants |
72,727 VND/bill |
|
|
8 |
Querying/viewing statements, Printing receipts/statements |
|
|
|
|
- At VietinBank’s ATMs |
FREE (****) |
|
|
|
- At VietinBank’s POS (Querying) |
Free |
|
|
|
- At Other Banks’ ATMs, POS |
7,273 VND/each time |
|
|
9 |
Close card |
50,000 VND |
|
|
|
At iPay |
|
|
|
|
Mastercard Debit Platinum Sendo card (physical/non physical) |
80,000 VND |
|
|
|
Other Cards |
50,000 VND |
|
|
|
At VietinBank’s Branches |
|
|
|
|
Mastercard Debit Platinum Sendo card (physical/non physical) (*) |
100,000 VND |
|
|
10 |
Foreign Currency Exchange Fee |
1.82% of the transaction amount in VND |
|
|
11 |
Foreign Currency Transaction Processing Fee |
|
|
|
|
Visa/Mastercard Vpay Card (***) |
0.91% of the transaction amount |
|
|
|
Other Debit Cards |
0.91% of the transaction amount |
|
|
12 |
Domestic Currency Transaction Processing Fee (**) |
|
|
|
|
Transaction amount <= 500,000 |
2.27% |
1,000 VND |
|
|
Transaction amount > 500,000 |
0.45% |
|
|
Applied from September 05th 2022
(*) Applied from November 1st 2022
(**) Applied from February 21st 2023 to transaction in VND at merchants which countries code is not Vietnam
(***) Applied from July 1st 2023
(****) Expected to be effective from July 22, 2024